COVID-19 (Coronavirus) – Statement and updates

Essential Business/Worker Support Fund: 4-13-2020 – 5:00pm PT

CONSTRUCTION INS AGENCY INC

To show our gratitude and support for the essential workers and businesses supporting us all through the COVID-19 crisis, State Fund today announced two separate funds to assist with the health and recovery of California workers and workplace safety for businesses.

The first fund – the Essential Worker Support Fund — is a $25-million-dollar relief fund for any of our policyholder’s essential workers, as defined by Governor Newsom’s Executive Order, who contract COVID-19 or are ordered to self-isolate due to potential exposure.

The Essential Worker Support Fund provides:

  • assistance with wage replacement up to 6 weeks
  • assistance for workers without health coverage who have uncovered medical costs
  • assistance with copayments and deductibles for workers who do have health coverage as well as up to 6 weeks of wage replacement

Assistance is offered regardless of any potential legal uncertainty about whether the COVID-19 diagnosis arose from the essential worker’s employment and will not impact the worker’s ability to pursue full workers’ compensation benefits. Any COVID-19 claim that is clearly work related will receive full workers’ compensation benefits and not draw down on this fund. If the fund is depleted, State Fund’s board will consider authorizing additional funds. Any payments State Fund makes outside of a workers’ compensation claim will not impact the policyholders experience modification.

The second fund – the Essential Business Support Fund — is a $25 million fund for policyholders who are essential businesses as defined by Governor Newsom’s order. The fund provides grants to qualified policyholders to help defray the cost of safety-related expenses, whether planned or already incurred, related to protecting their workforces from COVID-19.

The grants will be up to $10,000 or two times the policyholder’s premium, whichever is less. We will review requests for grants on a first-come, first-served basis and will discontinue payments when the $25 million fund is depleted. We will keep all applications in the order they were received in case additional resources become available.

We are currently working through the application process and will provide additional details soon to encourage participation from our mutual clients and help you answer questions.

State Fund’s Board of Directors will meet on Friday, April 17, to review the impacts of COVID-19 on our policyholders and injured workers and will consider additional ways in which we can provide support.

Update – Construction Restrictions: 4-5-2020 – 1:00pm PT

As you all know Governor Newsom’s March 19, 2020 Stay-at-Home Order identified construction as an “essential” sector. While some local jurisdictions throughout the state have adopted varying standards for essential activities, locally, we have kept the construction industry working.

On March 31 Six Bay Area counties announced that most construction will be halted due to a tightened, joint shelter-in-place order. The new Bay Area order says most construction, residential and commercial, is prohibited except for healthcare facility construction that relates directly to the COVID-19 response sites and affordable housing. Companies not working on essential projects have been sent home.

Other Regions’ “essential” designation is not guaranteed. The precedent to lose our designation in other counties has officially been set. It is expected that if enough counties continue to pull the trigger and make construction non-essential, the Governor will pull the big trigger and make it a statewide order.

In the areas where “non-essential” construction has been shut down; this has been a direct result of construction job sites NOT following proper COVID-19 safety protocol. In order to maintain our “essential industry” exemption, we must be proactive and follow industry best practices during the COVID-19 “shelter-in-place” period.

The Governor’s Order declaring all construction “essential” is the supreme law of all of California, and what the Governor declared essential, local jurisdictions are powerless to override.  This remains true for all counties.

However, authorized or not, the six San Francisco Bay Area adopting counties – in an effort to further inhibit spread of the virus – have issued the new Orders to enforce social distancing more stringently.  Contractors more than ever need to cooperate and work with local officials who have ultimate authority to allow or shut down particular projects. Contractors must learn and abide by each local jurisdiction’s and their inspectors’ determinations.

It is imperative that standards be followed on all job sites, to perform COVID-19 awareness training weekly, if not more frequently.

Here are some industry guidelines:

  • When holding safety talks, workers need to be in groups of 9 or less and each person within the group needs to be spread out a minimum of 6-10 feet distance during the discussion.
  • Please ensure all groups are meeting outdoors in an open space.
  • DO NOT circulate a sign-in sheet or any item/material during the discussion – if you would like roll to be taken, the group lead who is presenting the information can take attendance.
  • Lead a discussion with your crews about the importance of safety during a pandemic, and to verify that these expectations are being met on the worksite.

All supervisors, foremen, awarding bodies and owners need to keep their crews in check. If we all follow protocol and work together, we can demonstrate to our local and state officials that construction can continue to operate safely.

While OSHA does not have a specific construction standard covering COVID-19, OSHA has stated that their Personal Protective Equipment (PPE) standards, which require using gloves, eye and face protection along with respiratory protection may to help prevent occupational exposure to COVID-19. Construction sites’ ability to maintain physical distancing and observe CDC protocols ensures our ability to build safely, no matter the type of project.

We know it is not always easy, however if we don’t operate in the mandated way, we risk not being able to operate at all.

For your convenience, we have attached a sample of the types of weekly tailgate talks you should be conducting at your job sites. Link: COVID-19 Safety Discussion

We will continue to keep you informed as this situation evolves.

Bay Area School Closures Update: 4-1-2020 - 12:17pm PT

Dear CSLS Students,

Santa Clara (Bay Area) officially updated and extended the Shelter-in-Place Order through May 03, 2020.  As we continue to comply with the order, our San Francisco, Oakland/Hayward, San Jose, Concord, and San Rafael schools will continue to be closed during this time.

However, we continue to service our students remotely and by offering the online options.

CSLB Update: 3-25-2020 - 1:12pm PT

Contractors State License Board Provides COVID-19 Service Update
and Answers to Frequently Asked Questions

SACRAMENTO – While California continues to navigate the uncertainty of Coronavirus (COVID-19) and tries to limit its spread, the Contractors State License Board (CSLB) remains committed to supporting our licensees, license applicants, and consumers. We’re working hard to remain accessible while continuing to provide our essential services.

Thank you for your patience as we reinvent our workplace, using technology to enable most of our employees to work remotely. We’re also strictly following guidelines, including social distancing for staff working in our offices throughout California.

All CSLB offices and test centers around California are currently closed to the public. We apologize for any inconvenience this causes, and for any delays you may experience reaching our staff or for any potential delays in our processing times.

Many CSLB services are available to licensees and the public online. To see all available CSLB online services visit: http://cslb.ca.gov/OnlineService.aspx.

Systems also have been set-up that will allow you to begin an email exchange with CSLB staff, who remain on-duty. You can find information about this below. This information is also regularly updated on our website as the situation changes. Find the latest information at https://cslb.ca.gov/About_us/COVID-19.aspx. We’re working to add additional online services in the days and weeks ahead and will update this page as new information becomes available.

To Reschedule a Cancelled Exam
Exams@cslb.ca.gov

Be sure to include your name and application number. Please note that CSLB is waiving the rescheduling fee for cancelled exams.

For Licensing or License Application Questions/Issues:
Licensing@cslb.ca.gov

Be sure to include your phone number and other relevant information, such as license number, application fee number, and any other information that will help staff provide you a thorough response.

For Enforcement Questions/Issues
Enforcement@cslb.ca.gov

Be sure to include your phone number and other relevant information, such as a complaint number, license number, citation number, or case number. This will help CSLB staff provide you a thorough response.

For License Classification Questions
Classifications@cslb.ca.gov

For Other Questions/Issues
Info@cslb.ca.gov

CSLB Licensing Information Center

CSLB’s Licensing Information Call Center remains open, with a 24/7 automated system, and technicians on-duty Monday-Friday from 8:00 a.m. to 12:00 p.m. and 12:30 p.m. to 5:00 p.m. to answer calls at 1-800-321-CSLB (2752). Most questions can be answered through the automated system, but there are options to transfer to a technician during business hours. Wait times can vary, so we encourage you to try and get the information you need either through the automated phone system or from the CSLB website. If you can’t find what you need, try using the search feature on our home page.

Other CSLB Face-to-Face Services

Where possible, CSLB is setting up telephone appointments for previously scheduled in-person meetings. These include some office conferences, arbitration hearings, meetings with CSLB investigators, and meetings with industry experts. CSLB will contact you should this be an option for your situation.

Frequently Asked Questions

1 – Should I or can I keep my business open?

Your first step towards finding that answer is determining if your business serves an essential job function, as outlined by Governor Newsom in Executive Order N-33-20.

You should refer to the state’s COVID-19 website: https://covid19.ca.gov/stay-home-except-for-essential-needs/, which includes a “List of Critical Infrastructure Workers.” Be aware that the list can change as the situation dictates.

There are several factors you should consider before deciding to keep your business open. They include the health and safety of your workers and your clients.

2 – Is CSLB reducing or waiving any fees?

Absent emergency legislation, emergency regulations, or an executive order, CSLB cannot reduce or waive standing laws and regulations.  CSLB can and has begun waiving the fee for license applicants to reschedule a canceled exam.

3 – Is CSLB extending the expiration date for contractor licenses?

No, license expiration dates are not being extended. CSLB staff is still processing renewal paperwork. Please send your renewal payment and paperwork at least four weeks before your expiration date to allow for any additional time it will take for the renewal to be delivered and processed.

CSLB is about to launch an online renewal process for sole ownership licensees and a method for other contractors to pay their renewal fees online. Monitor the CSLB website for more details or sign up to receive CSLB email alerts at https://www.cslb.ca.gov/OnlineServices/MailList/MailSignUp.aspx.

4 – Is CSLB allowing additional time for applicants to get their license as a result of closing test centers?

Yes, CSLB has extended the void date of license applications for 60 days, so applicants don’t have to worry about their application expiring and becoming void. This is especially important because many live scan locations have been closed due to the COVID-19 health emergency, possibly delaying applicants’ ability to submit required fingerprints.

 

5 – My license exam was canceled, what happens next?

Test candidates can reschedule their exams via email at: Exams@cslb.ca.gov. They can also reschedule by phone at: (916) 255-3498. Due to expected high call volumes, CSLB recommends using email for a faster reply.

 

6 – Can I still file a complaint with CSLB?

Yes, you can start the complaint process online at: https://www.cslb.ca.gov/Consumers/Filing_A_Complaint/.

7 – Is CSLB still investigating consumer complaints?

Yes, CSLB Enforcement staff continues its work and is making an increased effort to communicate over the phone and through emails. The same goes for our complaint resolution and arbitration programs. It may take longer for us to address and close your complaint, but we’ll work as diligently as possible.

 

8 – What online services does CSLB offer?

CSLB offers several online services, including:

Check the status of a contractor’s license, including complaint disclosure information

Build a personalized list of licensed contractors in your area

Where license applicants can find the status of their application

License applicants must take before getting their license

An estimate of how long it will take for CSLB to process your paperwork (updated weekly)

Lists of license applicants when CSLB formally accepts application

Download or order CSLB applications and forms

Automatically submit general liability insurance information to CSLB (for insurers only)

Automatically submit workers’ compensation insurance information to CSLB (for insurers only)

File paperwork with CSLB certifying you don’t have any employees

Search for a workers’ compensation/liability insurance company

Search for a surety bond company

Get licensing information on all 285,000 CSLB licensees

Where consumers/contractors can start the complaint process

Where you can sign up to get email alerts from CSLB

Additional COVID-19 Information

Update: 3-24-2020 - 2:05pm PT

Dear CSLS Students,

The State of California issued a legal order directing residents to “shelter/stay at home” beginning 11:59pm March 19, 2020. The order limits activity, travel and business functions to only the most essential needs.  This order will remain in effect until April 19th, 2020, when the State will consider if this shall be extended.

In order to comply with the Shelter In Place/Stay at Home Order, all CSLS physical school locations and corporate offices will be closed to the public.  However, while our physical offices are closed, CSLS is still open and operating “remotely”, offering student assistance via telephone/email, as well as offering online classes and other remote learning options.  We’re still open for business!

Please contact your local school branch for more details:
https://contractorexamschools.com/find-a-school

Our team is here to assist with your questions, CSLB paperwork, and scheduling needs.

We understand the inconvenience this may cause for some, but we all must take the measures and directions set forth by our government and health officials, for the safety and health of all students, employees, and the communities.

Thank you,

The CSLS team

Update: 3-16-2020 - 8:05pm PT

CSLS Announces Temporary Closure of Five of Its Northern California Schools Due to Local Government Orders re: COVID-19 – Effective Tuesday 3/17/20 Until at Least Wednesday 4/7/20 @ 11:59pm

Today, the public health officers of seven Bay Area jurisdictions issued a legal order directing residents to shelter at home for three weeks beginning March 17.  The order limits activity, travel and business functions to only the most essential needs.

While we’ve had no evidence of infection at any of our schools, in order to comply with the Shelter In Place Order effective at midnight tonight, CSLS’s San Francisco, Oakland/Hayward, San Jose, Concord, and San Rafael schools will be closed at least until midnight on April 7th.  We understand the major negative effects this shall have on everyone, but we appreciate that it’s necessary for the health and safety of our students, staff and communities, and of course we shall abide with all measures and directions set forth by our government and health officials.

Students shall be kept apprised of all information related to these school closures, by email, from now until these government orders are lifted.

CSLS anuncia el cierre temporal de cinco de sus escuelas en el norte de California debido a órdenes del gobierno local re: COVID-19 – Efectivo el martes 17/3/20 hasta al menos el miércoles 7/4/20 a las 11:59pm

Hoy, los funcionarios de salud pública de siete jurisdicciones de la zona de la bahía emitieron una orden legal que ordena a los residentes a refugiarse en sus casas durante tres semanas a partir del 17 de marzo.  La orden limita la actividad, los viajes y las funciones de negocios sólo a las necesidades más esenciales.

Aunque no hemos tenido evidencia de infección en ninguna de nuestras escuelas, para cumplir con la Orden de Refugio en Casa efectiva a la medianoche de hoy, las escuelas de CSLS en San Francisco, Oakland/Hayward, San José, Concord y San Rafael estarán cerradas al menos hasta la medianoche del 7 de abril.  Entendemos los grandes efectos negativos que esto tendrá en todos, pero apreciamos que es necesario para la salud y seguridad de nuestros estudiantes, personal y comunidades, y por supuesto acataremos todas las medidas y direcciones establecidas por nuestro gobierno y funcionarios de salud.

Los estudiantes serán puestos al tanto de toda la información relacionada con estos cierres de escuelas, por correo electrónico, desde ahora hasta que estas órdenes del gobierno sean levantadas.

Update: 3-16-2020 - 11:56am PT

Attention, All CSLS Students & Other Customers –

The health, safety, and well-being of our customers, employees, and communities is CSLS’s top priority. We understand the concern and uncertainty you may be experiencing surrounding the coronavirus (COVID-19) pandemic, and we’re doing all that we can to minimize the potential risks posed by this virus, as the situation evolves and as we gain more information from US and world health authorities.

CSLS’ actions include:

  • – Requiring our staff to stay off-premises and seek medical attention if they are sick or exhibiting any cold- or flu-like symptoms.
  • – Minimizing the number of staff we have working on-site.
  • – Greatly increased sanitization and disinfection of high-touch, high-traffic areas in our classrooms, bathrooms, and common areas.
  • – Working to increase our online/alternative learning options for students whose learning programs or attendance shall be disrupted.

*** PLEASE NOTE that, for the same reasons, until further notice:

[1] If you are sick (or believe you may be) and experiencing the types of symptoms exhibited by COVID-19 (cold- or flu-like symptoms, including frequent sneezing/coughing, fever, chills, achiness, headaches, shortness of breath, etc), we ask that you notify CSLS of that immediately and we REQUIRE that you not attend any on-site CSLS classes, at least until you’re tested negative for the virus. Our Customer Service and Education staff members will do everything possible to help you continue your learning and preparation remotely through our online classes and other alternatives, and to support you through this challenge.

[2] If you arrive at CSLS, or attend an on-site CSLS class, and exhibit any of those same symptoms, CSLS has the right – and is required by law – to have you vacate the premises immediately, again for the sake of the health and safety of our other students and staff. We may allow you to return after you’ve tested negative for the virus. If such a situation arises, the instructor (or other CSLS staff member) will ask you to leave, and again, our Customer Service and Education staff members will do everything possible to help you continue your learning and preparation remotely through our online classes and other alternatives, and to support you through this challenge.

Thank you in advance for your understanding and compliance with these requirements, in the face of the immense difficulties and inconveniences being caused by this unfortunate and unique national/global health emergency. We shall keep you updated as the situation changes. If you have any questions about this, please call or email your local CSLS school to get answers.

With everyone’s help, we shall get through this successfully.

For additional information about COVID-19, visit the Centers for Disease Control and Prevention at cdc.gov.

Contractors State License Schools

Atención, todos los estudiantes de CSLS y otros clientes –

La salud, la seguridad y el bienestar de nuestros clientes, empleados y comunidades es la principal prioridad de CSLS. Entendemos la preocupación y la incertidumbre que pueden estar sintiendo a causa de la pandemia del coronavirus (COVID-19), y estamos haciendo todo lo posible para minimizar los riesgos potenciales que plantea este virus, a medida que la situación evoluciona y que obtenemos más información de las autoridades sanitarias de EE.UU. y del mundo.

Las acciones de CSLS incluyen:

  •  – Exigir a nuestro personal que permanezca fuera de las instalaciones y que busquen atención médica si están enfermos o presentan cualquier síntoma de resfrío o gripe.
  •  – Minimizar el número de personal que tenemos trabajando en el lugar.
  •  – Un gran aumento de la frecuencia de desinfección a las áreas de alto tráfico en nuestras aulas, baños y áreas comunes.
  •  – Trabajando para aumentar nuestras opciones de aprendizaje ya sea en línea o otros métodos alternativos para los estudiantes cuyos programas de aprendizaje o asistencia serán interrumpidos.

*** POR FAVOR TOME NOTA de que, por las mismas razones, hasta nuevo aviso:

Si está enfermo (o cree que puede estarlo) y tiene los tipos de síntomas que muestra COVID-19 (síntomas de resfrío o similares a los de la gripe, incluyendo estornudos o tos frecuentes, fiebre, escalofríos, dolores de cabeza, falta de aliento, etc.), le pedimos que notifique a CSLS de inmediato y REQUERIMOS que no asista a ninguna clase en los locales de CSLS, al menos hasta que tome el examen de detección del virus y sea negativo. Los miembros de nuestro personal de Atención al Cliente y Educación harán todo lo posible para ayudarle a continuar su aprendizaje y preparación a distancia a través de nuestras clases en línea y otras alternativas, y para ayudarle durante este desafío.

2] Si llega a CSLS, o asiste a una clase de CSLS y muestra cualquiera de esos mismos síntomas, CSLS tiene el derecho – y es requerido por la ley – de hacer que abandone las instalaciones inmediatamente, por la salud y la seguridad de nuestros otros estudiantes y personal. Podemos permitirle regresar después de que haya salido negativo para el virus. Si se presenta tal situación, el instructor (u otro miembro del personal de CSLS) le pedirá que se vaya, y nuevamente, nuestro personal de Servicio al Cliente y Educación hará todo lo posible para ayudarle a continuar su aprendizaje y preparación a distancia a través de nuestras clases en línea y otras alternativas, y para apoyarlo durante este desafío.

Gracias de antemano por su comprensión y cumplimiento de estos requisitos, ante las inmensas dificultades e inconvenientes que está causando esta desafortunada y única emergencia sanitaria nacional/global. Los mantendremos informados a medida que la situación cambie. Si tienen alguna pregunta sobre esto, por favor llamen o envíen un correo electrónico a su escuela local de CSLS para obtener respuestas.

Con la ayuda de todos, saldremos adelante con éxito.

Para información adicional sobre COVID-19, visite los Centros para el Control y la Prevención de Enfermedades en cdc.gov.

Escuelas con licencia estatal para contratistas